Blog

Expert customer support help by people who love people.

Congrats to our customers: Readability, Cocoabox and TestFlight!

This has been a huge week for three of our awesome CoSupport customers, and we are so proud of them all! Cocoabox, the makers of Penultimate and one of our very first customers, was honored to be named theĀ #4 best-selling iPad app of all time. Of all time!! We are just so proud to have…
Read more


March 6, 2012 0

Sarah’s talk on Customer Support at LessConf 2011

Check out Sarah’s talk at LessConf 2011! She talks about the difference between customer service and support.


February 29, 2012 0

Great customer support: Visual size charts

Stumbled across this cool size chart on Etsy today by a company using a visual with real measurements to display their sizing. What a great way to help your customers get exactly what they want! (And yes, they make SOA hoodies. Holla!)


January 13, 2012 0