Support @ lookhuman.com

February 10, 2016 Blog Thoughts on Support 0

So, firstly, I detest popup support chat windows on websites as a rule. Secondly, I love to have my mind changed about things I think are always true. Whilst shopping for hilarious cat themed items on Look Human, a delightful site teeming with great cat themed whatnots (amongst other repartee) I was pinged by a somewhat snore-inducing… Read more

3 customer support lessons from Taylor Swift

November 25, 2014 Nerding Out Thoughts on Support 0

If you have ears, you’ve been privy to Taylor Swift’s deepest heartfelt revelations while wandering the aisle of your local CVS. Or maybe it was the food court in the mall where you first heard something way too personal set to a beat and repeated over and over and over and over. Regardless of your stance… Read more

We’re not sorry for the inconvenience

November 19, 2014 Thoughts on Support 0

Here’s some fun facts about being at Disneyland: It’s a total leisure activity, but still costs a lot of your time If you’re there, you’ve paid a minimum of $80 to get through the door and you’re expecting something amazing for that price If a ride breaks down when you’re standing in line, it’s really… Read more