Category: Blog

Expert customer support help by people who love people.

You’re Welcome

As support folks, we get thanked a lot. But how do you say “You’re welcome?” Saying “No problem” infers that “Yeah, it’s alright” or that helping them was not much of an inconvenience (another bad word!). It takes away the human part of the interaction and doesn’t express that their thanks were received and appreciated. Similar alternatives to “No problem” include:…
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January 13, 2015 0

Weekly Wit, January 9

  In today’s episode of CoSupport’s Weekly Wit, we also find ourselves in an episode of the acclaimed drama, Lego ER. Click to embiggen:   WHAT HAPPENS NEXT? Stay tuned for the next episode (whenever we figure it out).


January 9, 2015 0

Weekly Wit, January 2

Happy New Year, Support Friends! We like games here at CoSupport. From playing SNES games in an emulator on our laptops, to integrating a Zork bot in Slack, the gaming culture on our team is quite apparent. In today’s weekly wit, we manage to fit in a quick Rock Paper Scissors game into our workday:


January 2, 2015 0