Author: Courtney Patubo Kranzke

Expert customer support help by people who love people.

Weekly Wit: You’re a Wizard

Rictusempra! In this installment of CoSupport’s Weekly Wit, we conjure up some Harry Potter puns: Riddikulus!

January 23, 2015 0

Weekly Wit: The Cat’s Meow

In this edition of weekly wit, Micah comes up with a new t-shirt idea that’s the cat’s meow: Speaking of cat Instagrams, follow our mascots Cooper and Ginger! Because cats. And internet. Oh yes dis is a very cozy posishun. #yogamaster #catsofinstagram A photo posted by Cooper (@yourfriendcooper) on Dec 28, 2014 at 2:06pm PST…
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January 16, 2015 0

You’re Welcome

As support folks, we get thanked a lot. But how do you say “You’re welcome?” Saying “No problem” infers that “Yeah, it’s alright” or that helping them was not much of an inconvenience (another bad word!). It takes away the human part of the interaction and doesn’t express that their thanks were received and appreciated. Similar alternatives to “No problem” include:…
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January 13, 2015 0