Author: SH

Expert customer support help by people who love people.

Quick trip to MailChimp

Things have been crazy busy for us lately, but here’s a sneak peek at a quick trip we made to speak with MailChimp‘s awesome support team last week. We love seeing pics of our talks and noticing smiles on everyone’s faces! Thanks @mailchimp!


June 6, 2011 0

CoSupport helps WooThemes improve their already amazing support!

Link: CoSupport helps WooThemes improve their already amazing support!


May 13, 2011 0

Good job no reason

This photo I took at the Silver Skillet this weekend cracks me up, and I think I got everyone at LessConf saying “Good job no reason” to each other habitually. And it makes me think about people doing support, especially high-volume email support day in and day out, and how it’s such a thankless job.…
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May 3, 2011 0